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All that matters in hospitality are people. We meet them, need them, interact with them. We must not take it for granted that they serve us. They could merely do their jobs, but their smile can make our day, their effort by going the proverbial extra mile can change our life. I have met a remarkable team at Jamaica's Half Moon.
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Putting on the Ritz and others: Have you ever asked yourself what “Puttin' on the Ritz“ means? Or where the name „Ritz-Carlton“ originated. Glad you asked.
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This week's newsletter, if you wish, could occupy exactly 2 Minutes and 16 seconds of your valuable time. As many of you know, upon completion of a book, we are translating our research results into smashing exhibitions. We call them The Path of History.
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On 14. March 1931, at the Galle Face Hotel in Colombo, Ceylon (today Sri Lanka), the restaurant served for Lunch … ——— Why do I tell you all this? Because details matter. Because history is the source of our future. Because we care.
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It is the best of all times to visit China. Trust me. Andreas Augustin presents PEOPLE‘S GRAND HOTEL XIAN in the library THE MOST FAMOUS HOTELS IN THE WORLD®. Cover painting by Manfred Markowski.
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Würde sich uns Herr Cäsar Ritz nicht als solcher ausdrücklich vorstellen, man müßte diese feine und vornehme Erscheinung für einen der vornehmsten und distinguiertesten aristokratischen Gäste seines Hotels nehmen. Aus dem Buch „Der Grosse Cäsar“ von Andreas Augustin
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The history of the Indian Royalty shows how they were adept at blending the Indian spirit with western sensibilities. The Royalty was not only building up a huge aspirational value back home but also creating matchless and enormously successful business opportunities for some of the top class brands globally.
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The Orient Express left Paris for Vienna and Budapest at 6.50 pm sharp. The train was full. There was a flutter of excitement in the air. All and sundry seemed to be travelling to Vienna or to Budapest.
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With autumn / fall looming over the horizon, days are getting cooler, and so we are all looking forward to winter — but maybe in warmer places. We like to go South. Why not – in the classic style of the grand tour – to Egypt this year?
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Austria is currently the hotspot of Europe, Vienna its capital. European summers are synonymous for visiting the countryside, sea- and lakesides activities, culture, festivals and, as I have explained earlier, a word as difficult to translate as Gemütlichkeit, “Sommerfrische”.
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Sommerfrische Built as the retreat for a prince, converted into a hotel for the perfect vacation, grown into a world class resort. The history of Schloss Velden is the fascinating tale of one of the legendary and unique hotels of Europe.
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Our book GRAND HOTEL EUROPE, ST PETERSBURG, is an account of life and times at the former Russian capital and the story of Russia's most famous and oldest hotel. It was the playground of Russian aristocrats, artists and famous travelers. Until today it is the meeting point of a yearly gathering of the Romanov family.
Johannes Baur, born in Austria in 1795, was a visionary entrepreneur who profoundly shaped Zurich’s hospitality industry. In 1837, at the age...Read More
The historic building (top, slide to the right): The "new" Raffles main building in 1899. It opened on 18 November 1899, featuring the all new...Read More
Since decades “The Oriental”, as it is affectionately known by travellers from all over the globe, leads the lists of most...Read More
In 1952, a group of wealthy individuals including Donald Deskey, the fabled designer (among his works the Radio City Music Hall); Harvey Firestone,...Read More
You don your safari gear during the day, but you always dress for dinner. Because Mount Kenya Safari Club Nanyuki is an exclusive retreat. High on...Read More
